Start Trading with FxPro

Getting Started with Your FxPro Trading Account

Our company provides a streamlined registration process for South African traders seeking to enter the forex trading market. We offer multiple account types designed to meet different trading requirements and experience levels.

The initial registration takes approximately 5-10 minutes through our official website. You must be 18 or older to open an account, and we require valid South African identification documents.

Our platform automatically creates an MT5 Standard hedging account upon successful registration. This account is in read-only mode until verification is completed, meeting South African FICA and POPIA regulations.

We support multiple account currencies including EUR, GBP, and USD to accommodate your preferred trading denomination. Each account type offers distinct spreads, commissions, and leverage options.

Account registration requires:

• Valid South African ID, passport, or driver’s license
• Proof of residence (utility bill less than six months old)
• Mobile phone number for verification
• Email address for communications
• Matching residential address on documents

Platform Access and Interface Navigation

We provide four trading platforms tailored to various trading styles. Each interface guarantees consistent execution quality and professional-grade tools.

MT4 features 30+ technical indicators, 24 analytical tools, and supports Expert Advisors (EAs). Users can customize chart layouts and workspace settings extensively.

MT5 enhances functionality with faster execution, additional timeframes, advanced order types, and integrated economic calendar access.

Our cTrader platform offers Level 2 market depth, real-time order book views, and 55+ technical indicators. It includes advanced order management with trailing stops and partial closes.

FxPro Edge, our proprietary platform, is designed for beginner traders with dark mode, customizable watchlists, and AI-driven market insights.

• One-click trading on MT4/MT5
• VPS hosting for automated strategies
• Real-time market depth on cTrader
• AI trade suggestions on FxPro Edge
• Seamless account switching

Account Verification Process for South African Traders

Our verification adheres to South African FICA regulations, with processing times of 24-48 hours on business days. Verification is mandatory before live trading.

Upload documents securely via the FxPro Direct portal. Accepted documents include high-resolution scans or photos of valid ID and proof of residence.

Additional verification steps include a liveness check using your device’s camera to prevent identity fraud.

Required documents are:

• Government-issued photo ID (South African ID, passport, driver’s license)
• Proof of residence no older than six months
• Bank statement or utility bill with name and address
• Liveness check via front-facing camera
• Employment verification if applicable

Document Upload Procedures

Log into FxPro Direct, navigate to the “Verification” tab, and upload the required documents. Use your mobile device for optimal photo quality.

The system auto-crops images and adjusts brightness. Documents must show all edges clearly and be free of blurriness or shadows.

Liveness Verification Requirements

This process confirms your presence by guiding you through simple facial movements captured by your camera. It usually completes within 30-60 seconds under good lighting conditions.

Funding Your Trading Account

FxPro supports multiple deposit methods tailored to South African banking and payment preferences. Deposits incur no fees from FxPro, but standard bank charges may apply.

Bank wire transfers are common, supporting ZAR, EUR, USD, and GBP with competitive exchange rates and processing times of 1-3 business days.

Other methods include credit/debit cards, electronic wallets, local payment solutions, and cryptocurrencies such as Bitcoin and Ethereum.

• Bank wire transfers (1-3 days)
• Credit/debit cards (instant)
• Popular e-wallets (processing times vary)
• Local South African payment options
• Cryptocurrency deposits

Bank Transfer Instructions

Retrieve banking details via FxPro Direct under “Deposit”. Use your unique reference number and registered name when transferring funds.

South African banks typically complete international transfers within 1-3 business days. We credit funds promptly upon receipt.

Trading Platform Download and Installation

Desktop platforms are available for Windows, macOS, and Linux with automatic updates. MT4 installation files are approximately 15MB, requiring Windows 7 or higher.

MT5 demands slightly higher specs due to advanced features and supports multi-monitor setups and high-DPI screens.

Mobile apps support iOS 12+ and Android 6.0+, integrating TradingView charts with over 50 indicators. Push notifications keep you informed of account events and price alerts.

Our web terminals operate on Chrome, Firefox, Safari, and Edge with full HTML5 support. Execution speeds on web and desktop platforms match, ensuring reliable trading experiences.

Mobile Application Features

The mobile app allows full trade management including placement, modification, and closure directly from touch-optimized charts.

Web Terminal Access

No installation is needed for web terminals; secure SSL encryption protects all data transmissions. Loading times average 10-15 seconds on broadband.

Trading Instruments and Market Access

FxPro offers both forex and CFD trading services, including over 2,100 instruments across six asset classes. This includes 70+ currency pairs and a broad selection of CFDs.

Forex trading involves major, minor, and exotic pairs with spreads from 0.6 pips. Leverage up to 1:500 is available depending on verification and regulatory compliance.

CFDs include stock indices, individual shares from global exchanges, commodities like gold and crude oil, and cryptocurrency pairs.

Access to markets is provided during official exchange hours with extended trading sessions on selected CFDs.

Forex Trading Conditions

Spreads fluctuate based on market liquidity and volatility, tightening during peak hours and expanding during news events. We use a No Dealing Desk model for direct market access.

CFD Trading Specifications

Stock CFDs mirror share price movements including dividend adjustments. Index CFDs follow benchmark schedules, and commodity CFDs offer competitive spreads with minimum trade sizes from 0.01 lots.

Risk Management Tools and Features

FxPro platforms include risk management tools such as automatic stop-loss and take-profit orders. These features help control losses and secure profits efficiently.

Negative balance protection ensures retail clients in South Africa cannot lose more than their account balance. Margin monitoring and alerts keep you informed about your account status.

• Automatic stop-loss and take-profit orders
• Trailing stops for dynamic profit protection
• Negative balance protection for retail accounts
• Real-time margin levels and warnings
• Position sizing calculators

*Guarantee applies during normal market conditions; slippage may occur in volatile periods.

Margin Requirements and Monitoring

Margin is calculated dynamically based on volatility and leverage. Alerts activate at 50% margin level, and stop-out occurs at 20%, closing losing positions starting from the largest.

Position Sizing and Lot Calculations

Built-in calculators compute trade sizes based on risk tolerance and stop-loss distances. Minimum lot sizes start at 0.01, allowing precise risk control.

Customer Support and Educational Resources

We offer 24/5 multilingual support via live chat, email, and telephone, with a dedicated focus on South African clients’ needs.

Educational materials include video tutorials, webinars, an economic calendar, and trading psychology resources. These are regularly updated to reflect market and regulatory changes.

Support response times average under two minutes for live chat and four hours for email inquiries.

• Certified financial professionals available
• Weekly webinars and recorded sessions
• Detailed economic calendar with impact ratings
• Account management for verification and deposits
• Technical support including remote assistance

Learning Resources and Tutorials

Our video library offers over 100 hours of content ranging from beginner to advanced topics. Subtitles and transcripts are provided for convenience.

Account Management Support

Dedicated teams assist with compliance, banking, and platform issues. VIP clients receive personal account managers for tailored support.